Shipping Policy

Free Express Shipping to the United States, Canada, the United Kingdom and Europe including members of the European Union. Have a shipping question? Drop us a line at [email protected]

Our Committment

We want to get things to you as quickly as humanly possible. Within this, we've established warehouses across to world to get you your products quicker and cheaper! This allows us to offer an unprecedented level of service to many regions.

Orders placed from these countries are: 

  • Import Duty Free: Our products are moved under specific international trade agreements and are therefore not subject to trade tariffs.
  • Guaranteed to Arrive: Orders are not subject to customs inspection.
  • Super fast shipping: Since most orders will be qualified as domestic, most will arrive within 3-5 days in North America, the United Kingdom or Europe.

Delivery Time

All items will be processed and shipped within 24-48 hours from when your order is placed. A tracking number will be provided when your item is posted. You can track your order every step of the way. 

Rush Next Day Shipping

Available worldwide for an additional cost. Shipping costs are calculated on the website automatically at checkout. Check your available shipping options by using the Shipping Calculator Tool in the Shopping Cart.

International Shipping

If you are ordering from a country outside North America (United States or Canada) or Europe, average shipping time varies between 5-9 days. Please note that these packages are subject to customs inspection. We do our best to negotiate with local customs officials. We will not be held liable for actions taken by them. If a package is returned to us, then you will receive a refund less the shipping charge and other incurred costs. So rest assured that you’re still covered.

Unclaimed Packages

You must ensure that the shipping address in your customer account or at the time of Checkout is accurate. If a package is undelivered due to a wrong address or the customer does not claim his/her package when notice is left, then it will be returned to us. Subsequently, it will have to be re-posted and will attract a penalty or additional charges by the Postal Provider. If a refund is requested it will be posted within 30 days, less incurred penalties.  

Where can I track my order?

An email with a tracking number is sent once your order is placed. You can also login to your customer account and obtain the tracking number associated with your order.

Skin Lightening or Bleaching?

What is the difference between skin lightening and skin bleaching? Is there a difference? Skin lightening helps to reduce the melanin in skin produced de novo. Skin bleaching involves dissolving the pigment in existing skin.